Mason 911 Emergency Service Down Second Time

By Connect Mason Reporter Rachael Dickson

For a second time this semester, the Mason Alert system reported that the 911 phone service for the George Mason Police was down, this time for nearly an hour last Saturday.

According to campus police, the non-emergency lines to the police station were still in service. Students were able to reach a 911 dispatcher at the Fairfax County Police Department via their cell phone if needed.

“We were troubleshooting a couple problems on Saturday,” said Doris Rollins, the Manager of Telecom Administration. “To say what specifically happened at that time would be difficult -- there were several things going on.”

Rollins did not rule out the possibility of problems occurring again.

“These are not planned occurrences,” Rollins said. “There have been some changes in the routing to accommodate them, but these are issues that are difficult to troubleshoot. These are not things we go in and change randomly.”